Connect the Systems That Matter
From Voice & Call Center to AI, Security and NOC
Use only the modules you need, or connect them to your existing environment. We customize workflow, security, monitoring and integration so every part works together as one system.
Recording & Custom WebApp
Plugin, CRM & AI
Monitoring, Network & NOC
Build on What You Have. Add What You Need.
Move Forward.
There is no need to replace everything. We add missing capabilities, strengthen security, connect existing systems with new ones, and introduce technology that fits the way your organization works.
We can tailor business logic, permissions, UI/UX, APIs, forms, reports, security policies, encryption in transit, encryption at rest and deployment to match each organization’s environment and real-world usage.
Workflow Customize
Process • Form • Approval • Report
Security Customize
Encrypted Transport • Encrypted Storage • 2FA • OTP • CAPTCHA • RBAC • Audit
Integration Customize
API • Webhook • CRM • PBX • Monitoring
Security practices are built into web application design and development, covering access control, authentication, encryption, event logging and change traceability.
Control Every Access. Encrypt Every Exchange.
Keep Every Action Traceable.
Authentication, access control, encryption and traceability are considered from the design stage so the system is ready for real use and easier to operate over time.
Across voice, recording, web applications and infrastructure, we apply encryption, authentication, 2FA, OTP, CAPTCHA, role-based access control, audit logging, session control and system hardening, with security policies aligned to each organization’s scope.
Encrypted Transport
Encrypt data in transit between clients, servers and services.
Encrypted Storage
Protect sensitive data and files at rest in databases, NAS or private storage.
Identity & Login
2FA • OTP • CAPTCHA • Session Control • Login Policy
Access Control
Define access by role, user and the data scope each person is allowed to reach.
Log & Audit Trail
Log Who • When • What • Result for traceability and change tracking.
System Hardening
Reduce unnecessary exposure, restrict access and configure the system for its actual operating environment.
Secure Voice Recording
From Capture to Full Traceability
Manage the full recording lifecycle — capture, encryption, storage, access control, search, playback and usage history — tailored to each organization’s systems and policies.
Record
Capture Conversations
Encrypt
Encrypt Before Storage
Secure Storage
NAS • Private Storage
Access Control
RBAC • 2FA • Permission
Audit
Trace Activity
Fit Storage to Your Existing Environment
Integrate with NAS, file servers or private storage, with path structure, retention and access rules designed around real usage.
Define Who Can Listen, Download or Export
Control search, playback, download and export by user or role, with optional 2FA and session controls where needed.
Searchable, Auditable and Fully Traceable
Design search criteria around the data your organization has, while logging access, playback and changes for later review.
AI Connected to
Real Business Operations
Connect voice, call center, CRM, web applications and workflows with STT, local LLMs, RAG, TTS and realtime voice to add new capabilities without rebuilding everything.
Speech to Text
Convert speech into text for transcription, search, keyword detection, QA and call summaries.
Faster-Whisper • WhisperLocal Language AI
Process questions, summarize information and generate responses with local LLMs inside your organization’s environment.
Ollama • Qwen3 • Llama 3.2 • Gemma 3Text to Speech
Generate voice responses for voice agents, IVR, auto callout, dynamic voice and notifications.
Edge-TTS • Microsoft Neural VoiceKnowledge & RAG
Retrieve and use internal knowledge to produce answers that match the organization’s context and workflow.
Document Search • Knowledge RetrievalRealtime Voice
Capture, process and respond continuously for voice agents and realtime communication workflows.
Audio Pipeline • Realtime WorkflowAI Web Interface
A web GUI for prototyping, testing and connecting AI workflows before integrating them into production systems.
Gradio • Local Web UIZonixDesk
An easy-to-use remote desktop that can also be customized for internal enterprise environments.
Use it as a general remote desktop, or customize it for internal and private networks based on your organization’s requirements.
Attended Connection
A Request → Accept / Decline flow is required before a session starts.
LAN First / Internet Fallback
Prefer the local route when available, with Internet fallback when needed.
View & Control
Switch between view-only and control modes, with one active controller per session.
Clipboard & Keyboard
Synchronize clipboard and keyboard language independently for each session.
Adaptive Quality
Adapt image quality based on activity and whether the route is LAN or Internet.
Saved Devices & History
Save devices and history only after the connection succeeds and the screen is live.
See It at a Glance
Know Exactly What to Fix
We support the environment from network, server and voice infrastructure through monitoring, alerts, incidents and production support — helping teams identify issues quickly, fix the right point and keep work moving.
Network & Infrastructure
Design, tune and troubleshoot internal connectivity across network paths that support applications and voice services.
Monitoring & Dashboard
Bring server, VM, storage, network and critical service status into one view with dashboards and alerts to surface issues before users are affected.
Voice & Communication Support
Support communication platforms such as IP-PBX, SIP/PJSIP, trunks, call centers, gateways and voice systems that depend on the network.
IT Support & NOC
Handle incidents, troubleshooting, remote support, alert follow-up and escalation for production environments with clear ownership.
Know Fast. See Clearly. Fix Precisely. Resolve Quickly.
Real incidents often cross system boundaries. We look across applications, voice, servers and networks to identify root cause and impact faster.
Already Have a System but Need It to Fit Better?
We can help across voice, software, security, integration, network and infrastructure.